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Frequently asked questions
Personal
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Prepaid
How do I buy airtime?
Which networks are supported?
Can I buy airtime for someone else?
How long does it take to receive my airtime?
What is the minimum amount I can purchase?
What is my meter number and where do I find it?
How long does it take to receive my token?
Can I buy electricity for someone else's meter?
What if I lose my token before loading it?
Do you support my municipality?
What is my gas meter number and where do I find it?
How long does it take to receive my gas token?
Can I buy gas for someone else's meter?
What if I lose my gas token before loading it?
Do you support my municipality for prepaid gas?
What is a 4All Voucher?
Where can I buy a 4All Voucher?
How do I redeem my 4All Voucher?
What if I lose my voucher PIN?
Which partners accept 4All Vouchers?
What is my water meter number and where do I find it?
How long does it take to receive my water token?
Can I buy water for someone else's meter?
What if I lose my water token before loading it?
Do you support my municipality for prepaid water?
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